Since August 2012

in Costa Rica was formalized as "Electrical Code of Costa Rica for the Safety of Life and Property", the NFPA-70 standard in its latest Spanish version called NEC 2008.

The purpose of this Code is to safeguard people and property from risks arising from inadequate wiring or from the use of materials and equipment for electricity usage.

Basic way, UL is a security seal that guarantees tranquility, security and confidence when using our products. It refers to UL Underwriters Laboratories Inc., as an independent global entity that is responsible for regulating and educating the market, whose purpose is to raise public awareness to use safe products. As an institution, UL monitors and controls the manufacturing company, in this case Sylvania, to ensure the quality and good performance of the product.

When discussing security, it concerns to prevent failure due to improper handling of the product

For example, in matters of lighting, avoid fire due to an electrical mismatch, or prevent that an installer or user could be compromised by not having protection for possible short circuits.

UL specifications control the manufacture of different products, depending on the category to which each belongs, whether it is electric or not.

This standard gives Sylvania the warranty and support required by the market; the same that you as a customer, expect and demand.

We begin with the product manufacture, ensuring that the materials we use in addition to the way we do it, go according to the electrical standards, but also, that the production gets aligned to the standards of the norm.

The "1598 Fixtures Standard" is the one that corresponds to the design, manufacture and distribution of our product in Feilo Sylvania Costa Rica, for the region. This standard is a guide that involves which materials can be used, the thickness of the material of different pieces, die-cut configuration, distribution of components, ballast location, continuity, landing and other factors on the mechanical and electrical construction. It also regulates the conditions of the product assembly, instructions that should be lead, location constraints, voltage, lamp type, etc.

"UL Listed" is the specific brand we use at Sylvania. This implies that sending a fixture model to UL labs in the U.S. is performed, and after obtaining approval, other fixtures can be designed under the brand (as remain within this category).

An on-site inspector verifies that the design and production go according to the standard, to offer customers a safe product with the highest standards of quality already proven.

Using UL is currently not mandatory in many countries, however there is a trend in the increase of its implementation, led by electrical engineers, architects, construction companies and professional associations such as the Association of Engineers and Architects of Costa Rica; Standard that certainly gives added value to the product, in order to ensure low probability of failure, and if it fails, it will be in a controlled way.

¿How to recognize if a fluorescent fixture is UL?

STICKER HOLOGRÁFICO DE SEGURIDAD INSTRUCTIVOS E INSTRUCCIONES INGRESAR A
  • B. LOOK FOR THE ONLINE LINK CERTIFICATION DIRECTORY
  • C. PLACE THE NAME AND COUNTRY OF THE COMPANY FOR VERIFICATION*
  • D. VERIFY THE CATEGORY OF THE PRODUCT TO WHICH THE FIXTURE BELONGS
*Using “Feilo Sylvania” as the company name. You also have the option to verify specific categories with the file number: E300900 for Fluorescent Recessed Luminaires and E210273 for Fluorescent Surface-Mounted Luminaires.

Installation and maintenance are two practices that are also of great responsibility. It is important to read the instructions carefully and follow each of the steps that are in the assembly instructions and labels, in addition to not assume any details, as common sense is not universal.

CERTIFICATIONS ISO 9001:2008

ISO9901
2013

The system certification of quality management of Sylvania was acquired in 2013 through the implementation of the requirements duly proven by an accredited certification body.

Our ISO 9001:2008 quality system, focuses on all elements of quality management that must exist, to achieve an effective system that can administer and improve the quality of our products and satisfy at the same time the needs of our customers.

At Feilo-Sylvania Costa Rica, we have implemented in our business processes the ISO 9001:2008 standard, with the scope of "Production & Marketing of Lighting Fixtures and related". This includes HID lighting systems, incandescent, fluorescent, LED and other products that are manufactured and distributed in our company, in order to meet the needs of our customers in terms of lighting concerns.